* Use a spreadsheet to develop a point-scoring matrix and determine which system Mark should select. Software| | | Weighted Score| weighted score| weighted score| Fulfillment of business needs| 100| | 600| 800| 900| Acceptance in marketplace| 30| | 180| 180| 180| Quality of documentation| 50| | 350| 450| 400| Quality of warranty| 50| | 200| 400| 350| Ease of use| 80| | 560| 480| 400| Control features| 50| | 450| 350| 450| Flexibility| 20| | 80| 100| 180| Security features| 30| | 120| 120| 240| Modularity| 30| | 240| 150| 120|
Integration with other software| 30| | 240| 270| 180| Quality of support utilities| 50| | 450| 400| 250| Vendor| | | | | | Reputation and reliability| 10| | 30| 90| 60| Experience with similar systems| 20| | 100| 100| 120| Installation assistance| 70| | 630| 280| 430| Training assistance| 35| | 140| 280| 210| Timeliness of maintenance| 35| | 175| 140| 140| Hardware| | | | | | Internal memory size (RAM)| 70| | 350| 420| 560| Hard-drive capacity| 40| | 360| 360| 200| Graphics capabilities| 50| | 350| 350| 400| Processing speed| 30| | 240| 240| 150|
Overall performance| 40| | 360| 400| 400| Expandability| 50| | 350| 100| 500| Support for network technology| 30| | 90| 120| 210| | | | | | | | | | 6645| 6580| 7030| * b. Susan Shelton did not agree with Mark’s weightings and suggested the following When the changes are made, which vendor should Mark recommend? Mark should recommend VENDOR 3 * c. Mark’s manager suggested the following changes to Susan’s weightings: Reputation and reliability| 90| Installation assistance| 40| Experience with similar systems| 40| Training assistance| 65| Internal memory size| 10| Will the manager’s changes affect the decision about which system to buy? Yes the sum total of all the changes will directly affect the outcome of which system they will purchase. * d. what can you conclude about point scoring from the changes made by Susan and Mark’s manager? Develop your own weighting scale to evaluate the software packages. What other selection criteria would you use? Be prepared to discuss your results with the class. I take the weighted sum of all the packages and compare them based on the scoring system and average them out to see who’s strong and weak.
Based on my approval I would pick the one that is nearest middle of the road compared to the other 2. This way all attributes are about equal rather than struggling with one issue and excelling at another. This would be my way of defining an accurate and realistic scoring system. * e. What are the weaknesses of the point-scoring method? Point scoring method doesn’t mean it’s the right scoring method. Its only good for what you are prioritizing in your goals and what you are looking for. Based on your needs and wants the scoring system may not be what you are looking for if you are going for the efficient way of grading rubrics.
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