Think about how you approach conflict in your personal and professional lives. Do you tend to shy away from it, embrace it, or try to add fuel to existing or developing conflict situations? Is the manner in which you address it at home different from how you address it at work? Discuss how would you change the approaches you currently use to address conflict.
ANSWER THE ABOVE QUESTION AND THEN REPLY TO MY CLASSMATE RESPONSE TO THE ABOVE QUESTIONS AND EXPLAIN WHY YOU AGREE? (A MINIMUM OF 125 WORDS or MORE)
Working in Law Enforcement and Retail there is bound to be conflict. It is not always easy to avoid. I tend to approach the conflict with a level head. I have learned early in my work life that arguing back only leads to more conflict. I have learned to also embrace the conflict and be respectful but firm in what I have to say. An example was when I worked as a Jailer. A lady came in to do a bond. She was already over the amount that the State would allow her to be on a bond. One day she came in to do a bond. I informed her that she wouldn’t be able to do that bond. She got mad and started fussing and cussing. I kept my composure and told her that I understand her frustration but my manager and the Sheriff both told me I wouldn’t be able to do it. She eventually left but things could have gotten bad if I had fussed with her. Keeping the situation under control and no argument made our encounter more professional.